Yes you can contact to the hospital yourself and request services from them. Medical Help USA is a free of charge VIP service and we have exclusivity with both of these hospitals. In most cases, we will have better prices as well as we will help you to make your communication with the hospital faster and hassle free. We will also provide transportation services for you between the Istanbul airport to the hotel, and between hotel to the hospital. If you are interested, we can also provide you a special guided tour in Istanbul through a tourism company, for an extra cost. This cost wil be paid to us as hospital only provides health services. We will be your consiage service before you leave for Istanbul, during your visit to Istanbul, and after you get back from Istanbul.